Important advice for “payment pending” contests

A payment pending contest means the client hasn’t completed a payment for their contest and has posted an unpaid project. See how prepaid and payment pending contests are different for more information.

Important notes for “payment pending” contests:

  • Work description: Make sure the client knows exactly what they want by encouraging full details on colors, dimensions, materials, sketches, and explaining the end use for the design.
  • Comments: Make sure the client is responding to designer comments and questions.
  • Messages: Ensure the client is responsive if you’re sending private messages.
  • Last login: Check the client’s last login time to ensure the contest is active and the client reviews design entries daily. The last login is important since no recent logins may indicate an abandoned contest.
  • Payment: Politely encourage the client to make a payment before spending a lot of time on work.
  • Budget: We want to ensure the winning designer is generously compensated for their work. We encourage users to politely request a budget increase if the prize is way out of line (i.e., $3/hr for the winner).

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