You can close a fixed-rate job contract when you approve and release the final payment for the milestone in progress. You can send the expert a message and check that all tasks are completed before closing the job.
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Release the final milestone for escrow payment
You must approve the latest escrow payment or request a milestone refund to close a job contract. If you decide to close the contract without releasing the funds in escrow, we will email the expert and ask for a refund for the work.
📡 Remember: You can close a job by releasing your latest escrow-funded milestone. You can end a contract immediately if your job has no funded milestones.
Steps to release the final escrow payment for a job
Steps to release the final milestone payment and close your job contract:
- Visit your Job contracts > click on the contract
- Click the “Pay now” or “Review work & pay” button (next to your funded milestone in progress)
- Click Approve & pay button and select the amount to release. You can release a partial milestone payment ($5 USD minimum) if the work is incomplete. If you release part (or none) of the escrow balance, the expert is sent a refund request message.
- Click Send payment button
- Click End contract button (on the popup that asks if you want to add a milestone or close the job)
How to close a fixed-rate job contract
You can close a job contract if your funded milestones are released.
We recommend you share your plans to close the job with your expert. Also, you may want to communicate whether you’ll need help with work in the future.
Steps to close your job contract:
- Visit your Job contracts > click on the contract
- Click End contract button (or select ••• dropdown)
- Click End Contract button in the popup to close job
Once your job contract is closed, you and the expert can share a public profile review.
