I’ve reported a design. What happens now?

After you send us the reported design, we’ll contact the user.

We give the user 24 hours to challenge the report and explain why the design submission doesn’t violate our terms of service.

Please hold off on sending additional messages to our team members for this period (unless additional designs are uploaded by the user in the meantime).

After our investigation, we’ll decide on the potential design violation and what action to take next. Also, we’ll email you with an update about our investigation and whether the potential violation warrants a user account suspension.

Do you still have questions?
We're here to help. Send us an email or get a personalized quote.