Bengaluru,
India
About
Product Support for Autodesk Softwares.
Autodesk Vault Professional (PDM) Implementation.
Providing Demos,Training,Webinar.
Support Team Management.
Handling escalations issues.
My journey in the CAD industry spans six years, where I've held various roles. I spent three years as a Technical Support Engineer, where I developed a deep understanding of customer needs and provided effective solutions to technical issues.
In the following three years, I transitioned into roles as a Vault (PDM) and PLM Implementation Specialist. During this time, I played a pivotal role in the successful implementation of Vault and PLM solutions, streamlining processes and improving collaboration within organizations.
Experience
-
Technical Service Executive(Vault PDM)
Arkance IN Pvt Ltd · Full-time
Apr 2019 –
Present
5 yrs 10 mos
Bengaluru, KA, India
As a Technical Service Executive specializing in Product Data Management (PDM) and Product Lifecycle
Management (PLM)
• My role encompassed a range of responsibilities aimed at optimizing the organization's product development
processes and ensuring the efficient management of product data throughout its lifecycle.
• Here's a breakdown of some key tasks and activities I may have undertaken Implementation and Configuration,
Training and Support, Workflow Design and Optimization, Troubleshooting and Problem-Solving, Data
Management
• Designed and configured Vault PDM to meet the specific needs of engineering, manufacturing, and other departments.
Developed standardized workflows and data schemas to ensure consistency and efficiency in data management
Education
- Gokul Engineering Collage Computer Science and Engineering (CSE), CSE, 75.6 2012 – 2016
Other experience
-
Technical Support Engineer
As a Technical Support Engineer, my role encompassed providing technical assistance and guidance to customers who
encountered issues with products or services. Here's a breakdown of the typical responsibilities and tasks associated.
0 followers, 0 following
Joined: January 3, 2025
Last seen: January 3, 2025
Languages
English Full professional proficiency
Hindi Full professional proficiency
Telugu Native or bilingual proficiency
Kannada Full professional proficiency
Location
Bengaluru, India